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“Good Care Alone Isn’t Enough”: Cho Hyun-jin on Haeundae Paik’s Patient Experience Breakthrough

“Good Care Alone Isn’t Enough”: Cho Hyun-jin on Haeundae Paik’s Patient Experience Breakthrough

The medical care was excellent, and the nursing was top-notch. But if an argument erupts over parking fees on the day you are discharged, what kind...